PRIVACY POLICY
At i11Fleet ("us," "we," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website www.i11fleet.com (the "Site") and our services.
Information We Collect
We may collect the following types of information:
Personal Information: Information that can identify you, such as your name, email address, phone number, and address when you register for an account or fill out a form on our Site.
Non-Personal Information: Information that does not identify you personally, such as browser type, IP address, and usage data collected through cookies and other tracking technologies.
How We Use Your Information
- To provide, maintain, and improve our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support and respond to inquiries.
- To gather analysis or valuable information so that we can improve our Site.
- To monitor the usage of our Site.
- To detect, prevent, and address technical issues.
Location Data Collection and Usage
What Location Data We Collect
- Real-time GPS coordinates (precise location data)
- Location history during active trips and deliveries
- Background location data even when the app is closed or not in use
- Route information and navigation data
- Geographic coordinates from pickup and delivery locations
When We Collect Location Data
- When you start a trip or delivery
- Continuously throughout the duration of active trips
- When the app is running in the background or the device is locked
- When location tracking is enabled for fleet management purposes
- During route navigation and delivery tracking
How We Use Location Data
- Real-time vehicle tracking and monitoring: Track the current location of vehicles in your fleet
- Trip progress monitoring: Monitor ongoing deliveries and track completion status
- Delivery status updates: Provide real-time updates to customers and dispatchers
- Service area verification: Confirm pickup and delivery locations
- Geofencing capabilities: Trigger actions when vehicles enter or exit specific areas
Background Location Collection
- Accurate and uninterrupted route monitoring
- Real-time location updates to fleet managers and dispatchers
- Complete trip history and documentation
- Compliance with delivery schedules
- Emergency location assistance if needed
Stopping Background Location Tracking
- The driver closes or completes the ticket/trip
- The trip is marked as finished in the app
- You manually disable location tracking in the app
- You revoke location permissions in your device settings
Location Data Sharing
- Fleet managers and authorized dispatchers can view driver locations in real-time for operational purposes
- Location data is transmitted to our secure servers for trip monitoring and record-keeping
- Third-party mapping services (such as Google Maps) process location data to provide navigation features
- Service providers who assist in operating our services may access location data under strict confidentiality agreements
We DO NOT:
- Sell your location data to any third parties
- Share location data with advertisers
- Use location data for advertising purposes
- Share your location with unauthorized parties
SMS / Text Messaging
If you opt in to receive text messages from i11Fleet, we will use your mobile number only to send messages related to your request, such as demo scheduling and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.
Mobile information will not be shared with third parties for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions about this Privacy Policy, please contact us at [email protected].